Flight arrival monitoring is carried out by both the driver and the company manager.
Upon arrival at the airport (or railway station), complimentary waiting time is provided:
up to 45 minutes for international flights,
up to 30 minutes for domestic flights.
Further waiting time is charged as follows:
An additional 5–15 minutes — at 50% of the hourly rental rate.
Beyond that — charged as a full hour of rental.
Driver entry to the airport terminal area is scheduled as follows:
40 minutes after the arrival of an international flight,
25 minutes after the arrival of a domestic flight.
Additional options — such as:
luggage assistance,
preferred car color,
nameplate meet-and-greet,
0.5L bottled still water,
driver’s dress code —
are discussed individually and specified in the contract.